Commercial Terms

Last updated: 7 September 2026

These Commercial Terms govern the commercial aspects of purchases made through d3pth.store. The D3pth engine Licence and, where supplied, rights in Demo Materials are governed by the accepted EULA and Order. These Commercial Terms do not independently amend, expand, or narrow the Licence.

A Consumer is an individual who enters into the transaction outside their business, trade, craft, or professional activity. A Business Customer is a customer acting in connection with a business, trade, craft, or professional activity. Mandatory consumer rights apply only where the customer qualifies as a Consumer under applicable law.

1. Seller

D3pth lab s.r.o.

Company ID: 29549221

Registered office: Okrašovice 25, 675 01 Slavičky, Czech Republic

Email: ceo@d3pth.store

2. Customer status and order information

Before placing an Order, the customer must select whether the purchase is being made as a Consumer or as a Business Customer. The customer must provide accurate contact, billing, licence, and other information requested during checkout or subsequently required to issue the Licence, tax document, or other purchased deliverable.

A Business Customer may be asked by D3pth lab s.r.o. to provide its legal name, registered or billing address, company registration number, VAT ID, or other information required for tax or accounting purposes. For cross-border business transactions, this information may be requested and verified by e-mail before the final tax document or Licence is issued.

3. D3pth engine licences

D3pth engine is commercial software licensed for deployment on the Licensed Site agreed in the Order. Subject to the accepted EULA and Order, the Licence allows the customer to deploy the complete and unchanged Licensed Materials only on the Licensed Site.

The software is intended for deployment in regular browser-based websites using standard HTML, CSS, and JavaScript.

4. Licence scope

A commercial Licence is issued for the purchased D3pth engine release and the Licensed Site agreed in the Order.

The Licensed Site consists of the domains, hosts, and IP addresses agreed in the Order. Each specified domain or host includes that domain or host and all of its subdomains at any depth. Each specified IP address includes only that exact IP address. Localhost and 127.0.0.1 may be used only for development and testing connected with that Licensed Site.

The Order defines the licensee, purchased release, and Licensed Site. A Licence Certificate, if issued, only evidences the agreed scope and does not independently amend, expand, or narrow it.

5. Delivered materials

Depending on the selected product, the delivered materials may include the obfuscated D3pth engine JavaScript, its complete applicable License Notice, and a Demo containing separate HTML, CSS, JavaScript, configuration, text, graphics, layouts, templates, or other Demo Materials.

The D3pth engine and its complete applicable License Notice together form the Licensed Materials. Demo Materials are separate from the Licensed Materials and are subject to the rights and conditions stated in the accepted EULA and Order.

6. License Notice

The complete applicable License Notice and the D3pth engine together form one licensed unit and must remain complete, readable, and unchanged as supplied.

The customer must not remove, obscure, detach, or alter the License Notice or its licence identifiers and must not modify or transform the D3pth engine, except to the extent that a restriction cannot lawfully be imposed under mandatory applicable law. Build and deployment processes must not transform the Licensed Materials.

7. Order, contract formation, and electronic delivery

The customer may be required to provide domain names, host names, IP addresses, licensee identification, and other information necessary to define the Order and issue the Licence. Each specified domain or host includes all of its subdomains at any depth, while each specified IP address applies only to that exact IP address.

The customer must provide accurate information required for issuing the Licence and must actively accept the applicable EULA before the Licence is issued. A person accepting the EULA for an organisation represents that they have authority to bind that organisation.

Before placing the Order, the customer is given an opportunity to review and correct the information entered during checkout. By using the final order button that clearly indicates an obligation to pay, the customer places a binding Order.

D3pth lab s.r.o. confirms receipt of the Order electronically. The contract is concluded when D3pth lab s.r.o. accepts the Order by confirmation or by issuing the purchased Licence or other purchased deliverable, whichever occurs first. If an Order cannot be accepted, any amount already paid for that Order will be returned.

The purchased release and any Demo are delivered electronically as stated in the Order. Delivery may require a check of the licence details supplied by the customer so that the correct License Notice can be issued.

After conclusion of the contract, D3pth lab s.r.o. sends the customer confirmation by e-mail or another durable electronic medium. For a Consumer, the confirmation includes or reproduces the applicable contractual information and, where relevant, confirmation of the Consumer's prior express request for immediate supply of digital content and acknowledgement concerning the right of withdrawal.

8. Prices, taxes, and payment

Prices are displayed in the store. The total amount payable, including any applicable taxes and delivery charges, is shown before the Order is placed. Payment must be completed before the Licence is issued unless the Order expressly states that it is supplied free of charge or otherwise provides for payment.

Tax treatment may depend on the customer's status, location, and information supplied by the customer. A Business Customer must provide accurate tax information when requested. D3pth lab s.r.o. may correct a tax document if later verified information shows that a different tax treatment is required.

9. Services and mixed orders

Some products offered through d3pth.store may include or consist of services, such as hosting, deployment, configuration, rebranding, or other implementation work. The relevant product description and Order state what is included.

Where a Consumer requests that a paid service begin before the end of the applicable withdrawal period, D3pth lab s.r.o. may require the Consumer's prior express request. If the Consumer later withdraws where withdrawal remains legally available, the Consumer may be required to pay a proportionate amount for the service already performed, to the extent permitted by mandatory applicable law.

10. No subscription by default; updates

D3pth engine licences are sold as commercial software licences and are not recurring subscriptions by default.

Unless the purchased product or Order expressly states otherwise, feature upgrades, support, maintenance, hosting, integration work, customization, consulting, and implementation work are not included.

For Consumers, the preceding paragraph does not exclude any updates that D3pth lab s.r.o. is required to provide under mandatory consumer law in order to keep the supplied digital content in conformity. A Consumer may be required to install a notified update within a reasonable time where the Consumer has been informed of the update, the need to install it, and the consequences of failing to do so.

11. Consumer right of withdrawal for digital content

A Consumer who concludes a distance contract normally has a period of 14 days from conclusion of the contract in which to withdraw without giving a reason, unless an applicable statutory exception applies.

Where the Order contains digital content that is not supplied on a tangible medium, the Consumer may expressly request that supply begin before the end of the withdrawal period. If the Consumer gives the required prior express consent and acknowledges that the right of withdrawal will be lost once supply begins under the conditions required by applicable law, the Consumer loses that right in respect of the relevant digital content once those conditions are satisfied.

If the Consumer does not provide the required request and acknowledgement for immediate supply, D3pth lab s.r.o. will not rely on the early-supply exception to the Consumer's right of withdrawal. Mandatory rights that cannot be waived remain unaffected.

To exercise a right of withdrawal that remains available, the Consumer must send an unequivocal statement to D3pth lab s.r.o. before the applicable deadline. The model withdrawal form in section 18 may be used, but its use is not mandatory.

Where a valid withdrawal is made, D3pth lab s.r.o. refunds payments that must be refunded under applicable law without undue delay and, unless otherwise agreed, using the same payment method used for the original transaction.

12. Cancellation, corrections, and refunds

If a Licence has not yet been issued or delivered, the customer may request cancellation of the Order. Whether a refund is due depends on the status of the Order, the type of customer and product, and any mandatory rights that apply.

For Business Customers, after the Licence or other digital content has been issued or delivered, refunds are not provided unless required by applicable law, expressly agreed in the Order, or granted by D3pth lab s.r.o. in an individual case.

Consumer withdrawal rights and remedies for defective digital content are not limited by the preceding Business Customer refund rule.

The customer must promptly report any discrepancy in an issued License Notice and must not alter it. Corrections to an issued License Notice are made only by D3pth lab s.r.o. to conform it to the agreed Order. Any change to the agreed Licence scope requires an amendment accepted by both parties.

13. Consumer rights for defective digital content and complaints

Where the customer is a Consumer, the supplied digital content must conform to the Order, product description, agreed functionality and other characteristics that are legally required or expressly agreed. Mandatory statutory rights concerning conformity, defects, updates, and delayed supply are not excluded by these Commercial Terms or the EULA.

For digital content supplied on a one-off basis, mandatory consumer rights may apply to defects that become apparent during the legally applicable period after supply. Where legally required, D3pth lab s.r.o. also provides necessary updates for the period during which a Consumer may reasonably expect them, taking account of the nature and purpose of the digital content and the circumstances of the Order.

A Consumer may submit a complaint concerning digital content by e-mail to ceo@d3pth.store. The complaint should identify the Order, describe the problem, and state the requested remedy where possible. D3pth lab s.r.o. will confirm receipt of the complaint and inform the Consumer of its resolution.

Where digital content is defective, the Consumer may have the right to require that it be brought into conformity and, where the legal conditions are met, may have the right to an appropriate price reduction or to terminate the contract. These rights are governed by mandatory applicable consumer law and are not reduced by any Business Customer limitation in these Commercial Terms.

14. Compatibility, interoperability, and customer environment

The customer is responsible for providing the website, hosting, browser environment, network access, and other infrastructure needed for deployment unless the Order expressly includes those services. Specific compatibility, interoperability, browser, or technical requirements for a release may be stated on the relevant product page, in the documentation, in the Order, or in the supplied materials.

A Consumer should review the disclosed technical requirements before ordering. Nothing in this section excludes D3pth lab s.r.o.'s mandatory responsibility where a lack of conformity is attributable to the supplied digital content rather than to an incompatible or inadequately configured customer environment of which the Consumer was properly informed.

15. Liability for Business Customers

For Business Customers, the Licensed Materials and Demo Materials are supplied as made available without warranties beyond the Order and mandatory applicable law. The Business Customer is responsible for testing, backups, secure deployment, and compatibility.

To the maximum extent permitted by applicable law, D3pth lab s.r.o. is not liable to a Business Customer for indirect or consequential loss, loss of profit, revenue, opportunity or goodwill, or loss of data reasonably preventable by backups.

To the maximum extent permitted by applicable law, the aggregate liability of D3pth lab s.r.o. to a Business Customer arising out of or in connection with the applicable EULA or Order is limited to the fees actually paid to D3pth lab s.r.o. under that Order, unless a higher limit is expressly agreed in the Order.

The limitations in this section do not apply to Consumers and do not exclude or limit liability to the extent that such exclusion or limitation is prohibited by mandatory applicable law.

16. Governing law

These Commercial Terms are governed by the laws of the Czech Republic. For Consumers, this choice of law does not deprive the Consumer of mandatory protections that would apply in the absence of that choice under applicable conflict-of-law rules.

17. Consumer dispute resolution

If a consumer dispute between D3pth lab s.r.o. and a Consumer cannot be resolved directly, the Consumer may submit a proposal for out-of-court resolution to the competent alternative dispute resolution body:

Czech Trade Inspection Authority (Česká obchodní inspekce)

Central Inspectorate – ADR Department

Gorazdova 1969/24, 120 00 Prague 2, Czech Republic

Email: adr@coi.gov.cz

Website: coi.gov.cz/informace-o-adr/

18. Model withdrawal form for Consumers

This form may be used only where a right of withdrawal remains available. Complete and send it to D3pth lab s.r.o., Okrašovice 25, 675 01 Slavičky, Czech Republic, or by e-mail to ceo@d3pth.store.

To: D3pth lab s.r.o., Okrašovice 25, 675 01 Slavičky, Czech Republic, ceo@d3pth.store

I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following digital content / service:

____________________________________________

Order number: ____________________________________________

Ordered on: ______________________________________________

Name of Consumer(s): _____________________________________

Address of Consumer(s): __________________________________

Signature of Consumer(s) (only if this form is submitted on paper):

____________________________________________

Date: _________________________________________________

19. Questions before purchase

If you are not sure which Licence fits your website, domain, or implementation scenario, or if you need information about a product's technical requirements before purchase, contact us before ordering.

Email: ceo@d3pth.store